Typically 1–2 business days in NL/BE once dispatched. EU deliveries take 2–5 business days. You’ll receive a tracking link by email.

Yes, returns are accepted within 14 days of delivery if unused and in original packaging (hygiene rules apply to used attachments). Start a return via support@labelhair.nl.

Towel-dry to roughly 80%. Use medium heat + high airflow with the concentrator for a sleek blowout. Finish with the Cool Shot to lock in shine and shape.

Absolutely. Go low to medium heat and low airflow. Lift sections into the diffuser and tilt towards the roots for volume with less frizz.

Our ionic airflow and temperature monitoring help keep heat even, reducing hot spots and frizz compared to conventional dryers.

The airflow is acoustically optimised for a quieter experience without sacrificing power.

Unplug, remove the rear filter cover and gently brush away dust and hair. Refit the cover. Clean every 2–4 weeks for optimal airflow.

Designed for 220–240V EU mains. Outside the EU, you may need a plug adapter and/or voltage converter. Always check the rating on the device label.

1-year manufacturer’s warranty against manufacturing defects. For support, email support@labelhair.nl with your order number and a short video/photo.

Tracking is emailed after dispatch (can take up to 24h to activate). Need to change your address? Contact us ASAP—once processed by the carrier, changes aren’t guaranteed.